Frequently Asked Questions (FAQ)

1. What payment methods do you accept?
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.

2. Do you offer international shipping?
Yes! We offer worldwide shipping, ensuring that our products reach customers around the globe.

*3. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or through the courier’s tracking page.

4. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not, you can return items within 14 days of receipt for a full refund or exchange. Please ensure the items are in their original condition and packaging.

5. How do I contact customer support?
You can reach our customer support team via email at [support@xioros.com] or by filling out the contact form on our website. We’re here to assist you with any inquiries!

6. Can I request personal shopping assistance?
Absolutely! Our team is ready to provide personalized shopping and styling advice. Please contact us to schedule a consultation.

7. How often do you add new products?
We add new products to our collection daily, so be sure to check back often for the latest styles!

8. Are the sizes true to fit?
We strive to provide accurate sizing information for all our products. Please refer to our size guide for detailed measurements to help you choose the right fit.

9. Do you offer gift cards?
Yes! We offer digital gift cards, which can be purchased on our website and sent directly to the recipient via email.

10. How can I stay updated on promotions and new arrivals?
Sign up for our newsletter to receive updates on the latest products, exclusive offers, and special promotions directly to your inbox.

If you have any other questions, feel free to reach out to our customer support team!